How Gran Minerva Works
We spot customers about to leave, 6 to 8 weeks before they do.
Upload Your Customer List
Use any spreadsheet or a CRM export. No IT help needed.
- Drop in a file and go
- Or connect your cloud storage
We Spot the Changes
We watch how each customer buys, pays, and communicates.
- Orders slowing or shrinking
- Late or missed payments
See Risk Before It's Obvious
Each at-risk customer gets a clear score and the reasons why.
- A score for every customer
- Reasons in plain English
Take Action with Playbooks
Every warning comes with simple steps, from first call to saved customer.
- Steps appear when risk does
- See what actually works
Warning Signs Others Miss
Some warning signs look like good news.
The Complaint Cliff
Critical Risk
A customer who always complained goes quiet.
They've given up. Silence often comes right before leaving.
Still Buying, Already Leaving
Hidden Frustration
Orders keep coming and calls stay friendly.
Shrinking orders plus price questions means they're shopping around.
We Watch the News Too
Outside events can put customers at risk. We watch the news for you.
Learn about Market IntelligenceReady to see who's at risk?
Upload your list and see for yourself. No credit card needed.
Early access spots limited • Pay only for what you use