Why Gran Minerva Exists
Losing customers who never complained shouldn't be normal. And fixing it shouldn't take months of setup.
The Problem That Started It All
I spent years watching businesses lose customers who never complained. They just went quiet, renewed once more out of habit, then left.
By the time the numbers showed a problem, it was too late. The customer had already decided to leave.
The Reality:
Most growing businesses track customer health in spreadsheets, notes, or memory. You find out something is wrong when a renewal slips or a customer goes quiet. By then, it's too late. The big-company tools that solve this take months to set up and a full-time person to run.
So we built Gran Minerva: big-company early warnings without the big-company setup, timeline, or price tag.
Upload your customer list. In 15 minutes, see which customers are at risk, why, and what to do about it. Start free. No consultants required.
Protecting your revenue shouldn't be a luxury for big companies.
What We Believe
The principles that guide how we build and price Gran Minerva.
Transparent Pricing
No hidden fees. No 'contact sales' games. Start free, then pay as you go.
Speed to Value
Your first answers in 15 minutes, not months. Your time is valuable.
Built for Growing Businesses
Big-company early warnings without big-company prices or complexity.
Built by ELM Partners
Gran Minerva was founded by Ernie Maldonado after years of watching good businesses lose customers who never said they were unhappy.
Our mission: replace spreadsheet guesswork with clear answers for growing businesses.
Our Mission
Early warning for businesses where spreadsheets aren't enough.
Ready to protect your revenue?
Join business owners who refuse to lose customers in silence.
Early access spots limited • No credit card • No commitment